Who to contact for odour complaints

Outdoor Air Quality: Odours

Inquiries or complaints about odours related to outdoor air quality

During Business Hours
(8:30 am – 5 pm) – Contact the Ministry of the Environment:
Duty Desk: 416-326-3381

After Hours
Contact Ministry of the Environment Spills Action Centre:
416 325-3000

Outdoor Air Quality: Odours and Health Concerns

Health inquiries or complaints about odours related to outdoor air quality

During Business Hours
(8:30 am – 4:30 pm) – Contact Toronto Public Health:
Environmental Response Team: 416 392-7685

Outdoor Air Quality: Pollution

Outdoor air quality inquiries or complaints

During Business Hours
(8:30 am – 5 pm) – Contact the Ministry of the Environment:
Duty Desk: 416-326-3381
After Hours
Contact Ministry of the Environment Spills Action Centre:
416 325-3000

Outdoor Air Quality: Pollution and Health Concerns

Health related outdoor air quality inquiries or complaints

During Business Hours
(8:30 am – 4:30 pm) – Contact Toronto Public Health:
Environmental Response Team: 416 392-7685

Pollution Spills or Leaks: industrial spills or explosions

For spills such as: Industrial spills  Chemical spills or explosion Fuel from transport trucks

During Business Hours
(8:30 am – 5 pm) – Contact the Ministry of the Environment:
Duty Desk: 416-326-3381
After Hours
Contact Ministry of the Environment Spills Action Centre:
416 325-3000

Wastewater Treatment Plants

An odour concern regarding a Wastewater Treatment Plant

311 should be the first point of contact, ask to be transferred to appropriate treatment plant.

During Business Hours
(8:30 am – 5 pm) – can also contact the Ministry of the Environment: Duty Desk: 416-326-3381

After Hours
Contact Ministry of the Environment Spills Action Centre: 416 325-3000